Privacy Policy

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.

Personal Information:

• Name, email address, and contact information
• Professional credentials and certifications
• Work schedule and availability preferences
• Time-off requests and shift swap information

Usage Information:

• Device information and IP address
• Browser type and operating system
• Pages visited and features used
• Date and time of access

We use the information we collect to:

• Provide, maintain, and improve our scheduling services
• Process and manage shift assignments and time-off requests
• Send you email notifications about schedule changes and updates
• Provide customer support and respond to your inquiries
• Analyze usage patterns to improve our services
• Comply with legal obligations and regulatory requirements

We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy:

• Within Your Organization: Schedule information is shared with authorized personnel within your pharmacy
• Service Providers: We may share information with trusted third parties who assist us in operating our services
• Legal Requirements: We may disclose information when required by law or to protect our rights
• Business Transfers: Information may be transferred in connection with a merger or acquisition

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Employee training on data protection practices
• Compliance with healthcare data protection standards

While SchedulerX primarily handles scheduling data rather than protected health information (PHI), we maintain HIPAA-compliant practices to ensure the highest level of data protection for healthcare environments.

If your organization requires a Business Associate Agreement (BAA), please contact us atsupport@schedulerx.app.

We retain your information for as long as necessary to provide our services and comply with legal obligations:

• Account information: Until account deletion or termination
• Schedule data: Up to 2 years for audit and compliance purposes
• Usage logs: Up to 1 year for security and analytics
• Support communications: Up to 3 years for quality assurance

You have the right to:

• Access and review your personal information
• Request corrections to inaccurate data
• Request deletion of your account and data
• Opt out of non-essential communications
• Export your data in a portable format

To exercise these rights, contact us atsupport@schedulerx.app.

We use cookies and similar technologies to enhance your experience:

• Essential cookies for authentication and security
• Analytics cookies to understand usage patterns
• Preference cookies to remember your settings

You can control cookie settings through your browser preferences.

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.

Our services are hosted in Canada and comply with Canadian privacy laws including PIPEDA. If you are accessing our services from outside Canada, please be aware that your information may be transferred to and processed in Canada.

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

If you have any questions about this privacy policy or our data practices, please contact us: